My Nominees for the Customer Experience (CX) Hall of Fame

Customer review showing five glowing stars

Last month, I wrote a blog post about how we, at Rutabaga, have customer experience on our mind; highlighting three experiences that left something to be desired. As a follow up, I wanted to examine the other side of the CX coin — experiences worthy of being inducted into our (well-intentioned but totally made up) […]

Customer Experience on My Mind

One Star Review for a bad experience

At Rutabaga, we’ve got our mind on experience and experience on our mind. So much so that “experience over everything” became our company’s first guiding principle. We place premium value on creating superior experiences – for our customers, partners, and team members. Our conviction is that by delivering exceptional experiences without compromise, everything else – […]